FlowerGirls appreciates the opportunity to be a part your Special day. Our goal is to provide you with high quality flowers and designs, as well as make every effort to ensure that you are provided with exceptional services, and ultimately presented with an unforgettable wedding day. In the event of fire, natural disaster, tragedy, or other emergency, your liability is limited to a full refund of all monies paid. Please note that your Wedding Deposit is non-refundable after 24 hours in the event of your cancellation. If you change your Date we will try to Accommodate the new date with reasonable time frame.
Terms: Payments may be made in cash, check, money order, or credit card. A $45 fee will be charged for any returned check.
Deposit / Final Payment: FlowerGirls require a 50% non-refundable deposit to secure selected wedding date, and the Balance is due 1 mouth prior to the wedding. Failure to make payment in full as scheduled, without prior arrangements, flowers will not be ordered and this agreement is no longer valid, you also may be subject to cancellation fees. Any additional purchases will be invoiced at the time of order. If ordered after my final payment, you are responsible for payment in full when ordered. All flowers and services must be paid in full prior to delivery. If unexpected changes and updates occur we will make every conceivable effort to accommodate the circumstance(s) for any add ons however you may not subtract for cancellations of individual items after final payment is made Flowers for those items will be utilized to upgrade the arrangements purchased. Unfortunately with last minute changes, we cannot guarantee that my same flowers will be available on orders made less than three (3) weeks prior to the wedding, but will work diligently on my behalf to match my color and style as closely as possible.
Cancellations: In the event you elect to cancel your event there are no refunds. In the event of cancellation, the non-refundable deposit will be forfeited, and you may be responsible for cancellation fee.
Substitutions: FlowerGirls reserves the right to make substitutions in the event: (1) the flowers received are not of the quality suitable for the wedding, and (2) unavailable due to floral market influences. In this event, FlowerGirls will work on your behalf to maintain the integrity of the proposed color scheme, and flowers of an equivalent value will be used.
Rental: All rental items must be returned to FlowerGirls (or Rental Company) within three (3) days of the wedding date. And there may incur an additional fee to offset the full cost of the rented item(s) in the event you fail to return any rentals within the specified three (3) days. If FlowerGirls needs to make a trip to pick up any rental or “loaner” items there may be an additional pick up fee is not charged on wedding invoice, (pick up is not included in set up and delivery)
Photographs: All wedding flowers are photographed by FlowerGirls prior to pick up and at venue and our posted on Social media and our websites Wedding Gallery, as well as framed in store and include in internal wedding publications as applicable. These pictures are all “just flowers ext.. no faces” unless you tag or share or send/bring me a picture with you in it. If you object to your anonymous bouquets being in our pictures please let me know.
If you need a copy of FlowerGirls weddings policy’s or would like to sign a contract please let me know and I will provide it at booking with your deposit.